PAYMENT METHODS
CUSTOMER CARE
At Asrtify Workz, we’re committed to providing high-quality e-bike accessories and an excellent customer experience from start to finish. Whether you have a question about a product, need help with an order, or want advice on choosing the right accessory for your e-bike, our customer care team is here to help. We believe that clear communication and reliable support are just as important as the products we sell, and we work hard to make sure every customer feels confident shopping with us.
If you have any questions, concerns, or feedback, please don’t hesitate to contact us. You can reach our customer care team through our contact form or by email, and we aim to respond to all inquiries within 24–48 hours. We’re happy to assist with order tracking, returns and exchanges, product compatibility, and general support. Your satisfaction matters to us, and we’re always here to make your experience with Astrify Workz smooth, safe, and enjoyable.
PRIVACY & SAFETY
At Astrify Workz, your privacy and safety are extremely important to us. We are committed to protecting the personal information you share with us and using it responsibly. When you make a purchase or contact our store, we may collect information such as your name, email address, shipping address, and payment details solely for the purpose of processing your order, providing customer support, and improving your shopping experience. We only collect information that is necessary and relevant to our services.
All payments made through our website are securely processed using trusted third-party payment providers that follow industry-standard security and encryption practices. We do not store or have direct access to your full payment information. Your personal data is never sold, rented, or shared with third parties except when required to complete your order (such as shipping carriers or payment processors) or when legally required. After a successful purchase, we may contact you to confirm your order, provide shipping updates, or respond to any inquiries. By shopping with Astrify Workz, you can feel confident that your information is handled with care, transparency, and respect.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL